This varies depending on the service you are having however, in most cases we generally arrive around 30mins before your event start time to set up. Setting up can take as little as 15mins but please do make us aware of any access issues that may cause a delay.

We can cater for all ages 3+. We can also cater for mixed aged parties, just select mixed age entertainment when choosing your package.

Our 2hr parties include a 15-20min break for food and drink in the middle of the party. We also have a 90min non-stop party option where we don't stop for a food break. This is ideal for those wanting to serve food before or after the show, or even not at all. We do not recommend serving food while your entertainment is running.

We do, we give away balloon modelling prizes such as dogs, swords, flowers etc for competitions, we also give every child at the end of the party (Under 12's) to take home as well. This makes sure that all children leave with a little prize from us and no-one leaves empty handed.

We can work in pretty much any space. It doesn’t matter if it’s big or small, as long as any children have enough room to sit in a circle and have room to move around and dance. Please bare in mind that our entertainment equipment will take up the space of a standard 3 seater sofa.

Of course you can. We will discuss with hosting adult(s) prior to the birthday party to cater for any personal tastes or requirements.

Unless otherwise informed, the balance can be paid on the day of the event to the staff attending the event. Please note, payments on the day to the staff need to be made in cash. If you wish to pay upfront electronically please contact us before your event to arrange this.

There are a range of different games to play and activities to do at birthday parties, the entertainment will vary depending on what age group your party is for, you can see what is included in each package on the relevant services pages before you book. To list a few though, the entertainment can include

Magic

Puppets

Mini Disco

Bubble Machines

Snow Machines

Balloon Modelling

Limbo

X Factor Game

The Mummy Game Dance Competitions

Boys vs Girls Competitions Piñata finales

Race Games

and much more.

This will depend on the service you are booking, however it will unlikely take more than 30 minutes to set up equipment and pack away for most of our services. Please let us know of any stairways or access routes which could make set up take a little longer than usual.

Yes, we are fully insured and can provide any documentation that you or your venue might need on request.

DBS is the new CRB and yes, for your peace of mind all of our staff are fully police checked when they join Moji Entertainer

Of course, we will discuss with hosting adult(s) prior to the party to ensure that appropriate care is provided for the child and all their needs catered for properly.

We use a range of equipment for our events including:

Professional disco entertainment equipment Professional disco entertainment lights Powerful speakers Magic props and puppets Bubble machines Snow machines Haze machines

Professional Modelling Balloons

Photo Booths

and more...

Of course you can, we can cater for any event inside your home or outdoors in the garden. Cover will need to be provided for outdoor events though for all electrical equipment if the weather isn't perfect.

Not at all, the more the merrier.

Not exactly, however it is strongly recommended that you have at least 15 children.

We only provide sweets if the hosting adult(s) request them. We will discuss with you which type of sweets would be preferred for the party bags or pinata prior to the party too.

Yes we can, please see our reviews page for some superb references from some of our previous happy customers.

Booking fees are transferable but non-refundable. In case of a cancellation, the following fees apply:

• Cancellations over 4 months in advance: Loss of holding booking fee.

• Cancellations under 4 months in advance: 25% of the total remaining balance.

• Cancellations under 6 weeks in advance: 50% of the total remaining balance.

• Cancellations under 21 days in advance: 100% of the total remaining balance.

In the event of illness or circumstances necessitating rescheduling, fees still apply, but the booking can be rescheduled within two weeks (weekend) or two months (midweek) of the original booking.

For cancellations due to reasons beyond our control (e.g., government advice, pandemics, etc.), efforts will be made to transfer the deposit to an available date and service, but non-refundable if the customer decides not to continue the booking.

Of course you can. Please give us plenty of notice as to how many extra party bags you would like.

Not found the answer to your question? Send us an email

We only charge a holding booking fee to secure your booking, the balance is then paid on the day to the team providing your services. If you would prefer to pay upfront however we can accommodate this but please be aware that if you require an invoice from us that VAT will be added to the total balance.

Bookings fees also vary depending on the package or services you are booking. Just let us know what package you are interested in and we will be able to let you know booking fee required to book

We accept all major credit cards and debit cards. In some circumstances (mostly for corporate bookings) we also accept BACS payments or Cheques. We do not accept payment via any other payment method at this time. Balances left to pay on the day must be made in cash to the staff attending your event.

We are VAT registered. The prices on our website generally already have the VAT included. However this is because our performers who collect the balance payments from you on the day are not registered for VAT, any money or fees paid to Moji Entertainer Ltd will be +VAT.

Yes, you can makes changes both during the booking process and after. However once you booking is confirmed only we can make the changes for you. This is to prevent changes happening without our knowledge. Just get in touch with us and let us know what you would like to change, we will then make the changes and send you a confirmation of the changes for your approval. Changes are subject to availability at the time they are requested. It's also worth noting that should you decide to down grade your package or remove certain services from an existing booking, this may incur a loss of any booking fee paid towards that particular service.